We might collect
and process information about you for the aim of making the use of Islam Store
website easier. Through facilitating your shopping without the need for
repeating the registration process. We aim at helping you finding information,
products and services as easy as possible. Our purpose is to create a content
that suits the interests of the customers. Besides alerting them about any new
information, products, services or modifications.
Data collection from website and applications
Most of the
information that are available in Islam Store are collected from the website
and the applications. It is important to notice that our privacy policy is applied on the process of collecting
personal data on the internet. For example, the customer contacts us to order
some products or to ask questions. In this case, we need to store the
customer’s information provided through the call such as the order information.
This information will be kept in the database of Islam Store through the SSL
encryption system (look at the data protection section that is mentioned
previously to know more details).
However, there
are more ways that enable us to know information. For example, customers can
send messages including the address for returning the orders.
In Islam Store,
we don’t attempt to limit the ways of using and collecting the information on
the internet. As we mentioned, in Islam Store, we sell products not
information! And we will do our best to deal with the customers’ data through
ways different than the internet. We will use and reveal the data in accordance
with the modifications of the privacy policy.
Data
collection starts once customers entre our website or any other applications
and in case of:
·
Registering
and ordering
Before you use
some parts of the website or before you order, you have to complete a
registration process. During this process, we will ask you to provide us with
your personal information including name, address, accommodation, nationality,
shipping address, billing, phone number, email address and the credit card
number.
This kind of
information is used for reasons related to billing, order completion,
contacting customers about orders and site and for internal marketing reasons.
Note: if we face any problem in the order completion
process, we might use the personal information provided by the customers to
contact them.
·
Email
address
Many parts of
Islam Store website require the email address for reasons like free marketing
and informing customers about new products and models, or to share information
through our informing messages.
Customers’
participation in our proposed competitions is optional. Customers can
participate and reveal some personal information that will be used for the
winning announcements and prize awards. Winners will be announced in our
website.
·
Third-party
We might be
helped by a third-party including marketing and announcing companies to help us
in designing and presenting the content of our website or to publish
announcements about our website, applications and products. These
firms/companies might use cookies and bookmarks to measure the effectiveness of advertising campaigns like ‘which pages have been
visited and the number of products that have been purchased.
The personal
information that are collected by Islam Store are not related to the
information collected by any third-party.
·
Sign-in
files
As many
websites, Islam Store has a special server that automatically recognizes the
internet link that you use to sing in to the store’s website. Moreover, we can
know the ‘IP ADDRESS’ of the customers, besides the internet server that they
use, date and time of log in and order confirmation. All is for reasons such as
the internal marketing and the discovery system for faults catching and
corrections.
Note: the client’s protocol address may refer to the device’s website.
·
Products
evaluation
Customers can
evaluate any product in Islam Store website. Writing a comment for evaluation
requires providing the email address and the location of the customers. Once
the evaluation is published, the location of the customer will appear and other
customers will be able to see it.
The evaluation
of the products, service, website and applications of Islam Store does not
require from the customers to reveal any of their personal comments to the
public. If this happens, it will be the customer’s responsibility and we have
no responsibility regarding that.
Note: we know that customers all able to submit the evaluation without
revealing any personal information.
Using and
revealing customers’ information
·
Internal
use
We use
customers’ personal information to complete the purchase orders and to provide
customers with good services. Moreover, personal information may be used
internally to enhance the content of our website. Moreover, the use of personal
information might be beneficial for improving and spreading the design and
content of the website, marketing purposes including products and services as
well as identifying general information about customers’ visits to Islam Store
website and applications.
·
Communication
with clients
Customers’
information will be used to contact them regarding their orders, shipping and
evaluations. We send them messages to complete and ensure their registration.
Rarely, we send some advertisements about the services that are provided by
Islam Store. For example, we might send messages regarding
the bending of our services shortly for some reasons. Also, customers may
provide us with their email addresses for some reasons like informing them
about new products or services. Customers are able to register in the store’s
news section through providing their email addresses.
If we are
provided with the email address, we will use it to deliver information and
advertisements. In Islam Store, we leave the choice for our customers to
withdraw from the news section or future messages. ‘For
more details, please look at the withdrawal from messages section below’.
Note: because our customers matter, we should keep messaging them by email
regarding their orders.
·
A third
party to do some tasks on our behalf
Like all other
online wholesalers, we sometimes hire a third party to do some tasks on our
behalf. When we disclose any information to these service providers, we
disclose information that help them to perform their services.
For example,
Islam Store has to share some information with the third party in order to
deliver products to you. In Islam Store, we deal with third parties like “DHL
and TNT” to ship the products and make sure they are delivered. This enables us
to obtain a review and improvement of the quality of our store services and to
measure and improve the quality of the provided services by the third party.
Note: the shipping services that are provided by third parties require
submitting identifiable information such as the customer’s name, shipping
address, email and phone number.
·
Credit
card number
To help you
purchase products from Islam Store and to provide you with better customer
services, we provide your credit card number to a third party who provides
financial services such as processing credit cards.
Note: when you deliver a credit card number to customers for
authorization, we use the most advanced encryption method to protect customers’
information. More about this topic will be mention in the INFORMATION PROTECTION SECTION.
·
The
response of officials to law applications, investigations, summons notes and
court orders for some information
Responding to
law requirements and restrictions, we may compel you to disclose some personal
information during investigations, summonses and court orders. Also, personal
information will be disclosed in cases that require us to defend our legal
rights or imposing our usage provisions or any other agreements or to protect
ourselves or others.
Note: we may share information that reduce the risk of fraud or the
attempts of some people to use our website for illegal reasons and purposes.
·
(NEVER) Selling or exchanging personal information
‘ISLAM STORE WILL NEVER SELL, EXCHANGE OR RENT ANY PERSONAL
INFORMATION TO OTHER COMPANIES AS PART OF THE WORK’.
But it is
possible for us to be owned or merged with other companies so that they request
the customers’ information in order to achieve their tasks and complete their
services. In such cases, your personal information may be disclosed to another
companies. However, the disclosure is governed by what was agreed in the
privacy statement.
Sharing
non-personal information
We may share
non-personal information such as the number of visitors to a specific page or
the number of placed ordered on a particular product in a specific date. This
information has nothing to do with the personal information of the
customers.
