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Privacy

Last updated: May 17, 2020

The Privacy Policy describes our policies regarding
the collection and the disclosure of your information when you use our website.
It tells you about your privacy rights and how the law protects you.

We use your personal data to provide you with an improved service.
By using the service, you agree to our collection and use of information in accordance with the Privacy Policy.

In Islam Store, we respect your privacy and we take in consideration the safety of your shopping through the internet in a serious way. But in order to provide you with the best products and services, we record the user information through his/her visits to Islam Store.

Our privacy policy determines the basics in dealing with the users’ personal data. Including the payment details and other information that we collect from you or from other sources you provide us with.

In order to reach http://www.islamstore.com or the mobile phone application or any other services and applications, we understand the priority that you give for your personal information. We are committed to protect and respect your privacy.

In order to protect your private data, we will clarify our practice and service on the internet through explaining the process of collecting your information and how we use it. To read more about this, please complete reading the terms of the privacy policy which clarify the procedure of Islam Store for protecting personal data and clarifying the choices of the users regarding data collection and use.

Note: please notice that Islam Store is not responsible for the privacy content and practice in any of other related websites.    

In Islam Store, the content of the database is kept. We save the data in special servers and data processors that work under our responsibility. In case of any need for giving the users’ personal data to a third party, this will not be done until we take the permission from the users due to some law restrictions that forces us to do so.

Any use of the personal information the users provide will be within our control and responsibility. This information may be saved and processed in computers that exist in a jurisdiction different than the one that you are in, such as the United States, where the law of data protection is different than the one in the country that you live in. in such cases, we make sure that we apply the suitable protection for your data through asking the data processors in that country in committing the data protection of the country that you live in.

We might collect and process information about you for the aim of making the use of Islam Store website easier. Through facilitating your shopping without the need for repeating the registration process. We aim at helping you finding information, products and services as easy as possible. Our purpose is to create a content that suits the interests of the customers. Besides alerting them about any new information, products, services or modifications.   

Data collection from website and applications

Most of the information that are available in Islam Store are collected from the website and the applications. It is important to notice that our privacy policy is applied on the process of collecting personal data on the internet. For example, the customer contacts us to order some products or to ask questions. In this case, we need to store the customer’s information provided through the call such as the order information. This information will be kept in the database of Islam Store through the SSL encryption system (look at the data protection section that is mentioned previously to know more details).

However, there are more ways that enable us to know information. For example, customers can send messages including the address for returning the orders.

In Islam Store, we don’t attempt to limit the ways of using and collecting the information on the internet. As we mentioned, in Islam Store, we sell products not information! And we will do our best to deal with the customers’ data through ways different than the internet. We will use and reveal the data in accordance with the modifications of the privacy policy.

Data collection starts once customers entre our website or any other applications and in case of:

·         Registering and ordering

Before you use some parts of the website or before you order, you have to complete a registration process. During this process, we will ask you to provide us with your personal information including name, address, accommodation, nationality, shipping address, billing, phone number, email address and the credit card number.

This kind of information is used for reasons related to billing, order completion, contacting customers about orders and site and for internal marketing reasons.

 Note: if we face any problem in the order completion process, we might use the personal information provided by the customers to contact them.

·         Email address

Many parts of Islam Store website require the email address for reasons like free marketing and informing customers about new products and models, or to share information through our informing messages.

Customers’ participation in our proposed competitions is optional. Customers can participate and reveal some personal information that will be used for the winning announcements and prize awards. Winners will be announced in our website.

·         Third-party

We might be helped by a third-party including marketing and announcing companies to help us in designing and presenting the content of our website or to publish announcements about our website, applications and products. These firms/companies might use cookies and bookmarks to measure the effectiveness of advertising campaigns like ‘which pages have been visited and the number of products that have been purchased.

The personal information that are collected by Islam Store are not related to the information collected by any third-party.       

·         Sign-in files

As many websites, Islam Store has a special server that automatically recognizes the internet link that you use to sing in to the store’s website. Moreover, we can know the ‘IP ADDRESS’ of the customers, besides the internet server that they use, date and time of log in and order confirmation. All is for reasons such as the internal marketing and the discovery system for faults catching and corrections.

Note: the client’s protocol address may refer to the device’s website.      

·         Products evaluation

Customers can evaluate any product in Islam Store website. Writing a comment for evaluation requires providing the email address and the location of the customers. Once the evaluation is published, the location of the customer will appear and other customers will be able to see it.

The evaluation of the products, service, website and applications of Islam Store does not require from the customers to reveal any of their personal comments to the public. If this happens, it will be the customer’s responsibility and we have no responsibility regarding that.

Note: we know that customers all able to submit the evaluation without revealing any personal information.    

Using and revealing customers’ information

·         Internal use

We use customers’ personal information to complete the purchase orders and to provide customers with good services. Moreover, personal information may be used internally to enhance the content of our website. Moreover, the use of personal information might be beneficial for improving and spreading the design and content of the website, marketing purposes including products and services as well as identifying general information about customers’ visits to Islam Store website and applications. 

·         Communication with clients

Customers’ information will be used to contact them regarding their orders, shipping and evaluations. We send them messages to complete and ensure their registration. Rarely, we send some advertisements about the services that are provided by Islam Store.  For example, we might send messages regarding the bending of our services shortly for some reasons. Also, customers may provide us with their email addresses for some reasons like informing them about new products or services. Customers are able to register in the store’s news section through providing their email addresses.

If we are provided with the email address, we will use it to deliver information and advertisements. In Islam Store, we leave the choice for our customers to withdraw from the news section or future messages. ‘For more details, please look at the withdrawal from messages section below’.

Note: because our customers matter, we should keep messaging them by email regarding their orders.           

·         A third party to do some tasks on our behalf

Like all other online wholesalers, we sometimes hire a third party to do some tasks on our behalf. When we disclose any information to these service providers, we disclose information that help them to perform their services.

For example, Islam Store has to share some information with the third party in order to deliver products to you. In Islam Store, we deal with third parties like “DHL and TNT” to ship the products and make sure they are delivered. This enables us to obtain a review and improvement of the quality of our store services and to measure and improve the quality of the provided services by the third party.

Note: the shipping services that are provided by third parties require submitting identifiable information such as the customer’s name, shipping address, email and phone number.   

·         Credit card number

To help you purchase products from Islam Store and to provide you with better customer services, we provide your credit card number to a third party who provides financial services such as processing credit cards.

Note: when you deliver a credit card number to customers for authorization, we use the most advanced encryption method to protect customers’ information. More about this topic will be mention in the INFORMATION PROTECTION SECTION.  

·         The response of officials to law applications, investigations, summons notes and court orders for some information

Responding to law requirements and restrictions, we may compel you to disclose some personal information during investigations, summonses and court orders. Also, personal information will be disclosed in cases that require us to defend our legal rights or imposing our usage provisions or any other agreements or to protect ourselves or others.   

Note: we may share information that reduce the risk of fraud or the attempts of some people to use our website for illegal reasons and purposes.  

 

 

·         (NEVER) Selling or exchanging personal information

‘ISLAM STORE WILL NEVER SELL, EXCHANGE OR RENT ANY PERSONAL INFORMATION TO OTHER COMPANIES AS PART OF THE WORK’.

But it is possible for us to be owned or merged with other companies so that they request the customers’ information in order to achieve their tasks and complete their services. In such cases, your personal information may be disclosed to another companies. However, the disclosure is governed by what was agreed in the privacy statement.

Sharing non-personal information

We may share non-personal information such as the number of visitors to a specific page or the number of placed ordered on a particular product in a specific date. This information has nothing to do with the personal information of the customers.   

The collection of customers’ personal data is done for the purpose of providing them with the required products or services, or for other approved purposes by law.

What personal information are used for?

Any information we collect from customers will be used for one of the following purposes:

·         Diagnose your experience

·         Website improvement

·         Improve the level of customers service

·         Processing financial operations

·         Sending periodic emails @if customers want to withdraw from these emails at any time, we will provide them with detailed instructions for withdraw at the end of each message.

Manage contents, marketing campaigns, questionnaires or any other features of the site.

Islam Store website combines actual electronic and administrative procedures to provide appropriate protection for the privacy of your personal information. One of the privacy protection measures is the use of SSL for all financial transactions through our website.

How we use the SSL?

Islam Store uses the SSL encryption to protect your personal information on the internet. It takes a number of steps to protect your personal information in our facilities.

The process of accessing personal information is restricted in that it allows access to this information only for the people who need it to carry out certain actions. Finally, we rely on a third party to provide physical protection services to protect some of our devices.

Effectiveness of protection services

In Islam Store, we depend on a third party to provide physical protection services in order to protect some of our devices. We only rely on parties who we believe their protection measures are effective.

For example, when you visit our website, you access servers stored in a real, protected environment in a closed cage behind a secure electronic firewall. Although we use precautionary measures in accordance with industry standards to protect personal information, we cannot provide an absolute protection guarantee.

Note: the ability to provide 100% protection is not available anywhere on the internet or somewhere else.

What are cookies?

Cookies are small pieces of information that are stored as text files by a web browser that the customer uses on the hard disk of his/her computer.

Note: most internet browsers are set to accept cookies. The customers can set the internet browser to reject these files from the sites or remove them from the hard disk, taking into account that taking such a step would not enable him/her to access or use some parts of our website.

The importance of cookies in Islam Store

On our website, we are required to use cookies to enable customers to choose products, put them in the shopping bag and complete purchases. We assure customers that Islam Store cookies are not ‘spyware’ as they do not infiltrate a user’s hard drive to collect confidential personal information.
At the request of customers, we:

·    Update personal data

     Stop sending marketing messages to e-mail

·    Cancel the account to stop any future purchase

These requests can be submitted through the user information section, or by contacting us by phone or sending the request via e-mail to the support department in Islam Store [email protected]

Note: these transactions do not require any credit card number or other sensitive information.

If we make any changes to our privacy statement, we will publish these amendments on our website so that we always keep you informed of the type of information we collect, how it is used and cases of disclosure.

Dear users, we advise you to review the content of the published privacy policy from time to time so that you are kept informed of any changes or updated to our privacy statement at: 00905558888033.

At www.islamonlinestore.com we understand that protecting personal information is important and therefore we take and politically protect your personal data very seriously. Therefore, we want you to be aware of what kind of data we collect and which ones are being ignored. We at Islam Store want to keep you informed through this privacy statement of our security measures.

Privacy policy
We respect the privacy of your store and take the safety of your online shopping seriously. But in order to be able to provide you with better products, more efficient customer service and faster updates, we record a range of information by visiting our site. To better protect your privacy, we would like to show you our online practices and how your information is collected and used.

Privacy Policy
Thank you for accessing our Islam Store website
We respect your privacy and wish to protect your personal information. To learn more about this, please read the following Privacy Statement which explains how we collect and use your personal information and how, under certain circumstances, we disclose it. This privacy statement also outlines the steps we have taken at Islam Store to protect personal information. Finally, this Privacy Statement explains to you the options you have in connection with the collection, use and disclosure of your personal information. This privacy does not necessarily apply to the ways we collect your personal information using methods other than the Internet - for more information on this point please refer to the items listed below. Please note that Islam is not responsible for the content or privacy practices of any other sites linked to it
Methods of collection and use of information
1. Gathering Information: We at Islam store collect information from you using different methods on our site. One of the goals of collecting your personal information is to provide an effective and valuable experience tailored to you. For example, we can use your personal information in the following:
· Make it easier for you to use your site as you do not have to enter your information again.
Help you quickly find information, products and services.
· Help us create content on your site.
· Alert you to any new information, products or services we provide.
 
a. Registration and request: Before you use certain parts of the site or use it to place your order you must complete the registration process on our site. During registration you will be asked to provide us with certain personal information including your name, home address, gender, shipping addresses, billing address, phone number, email address, and credit card number. This type of personal information is used for billing reasons, completing your request, and communicating with you regarding matters related to your request and our location and for internal marketing reasons. If we have any problem completing your application, it is possible to use your personal information that you have provided to us to communicate with you.
 
B. E-mail address: Many parts of the site require you to enter your email address for reasons of free promotions and in response to your request to inform you about brands, new products or newer models or to participate in our newsletter. Participation in any of our competitions is optional and you may choose to share and disclose to us some of the information that will be used later to inform contest winners and award them. It is possible to mention the names and sites participating in the contest on our site.
 
 
T. Cookies and other technologies used: Like many other websites, Islam stores cookies and network beacons (also known as clear GIFs or "business signs") to speed up site navigation, identify you, access privileges, and track your use. Of the site.
        i. Cookies are small pieces of information that are stored as text files by an Internet browser that you use on the hard drive of your computer. Most web browsers are set to accept cookies. You can set your Internet browser to refuse these files from sites or remove them from the hard drive, but you will not be able to access or use parts of the site if you do. At Islam Shop we have to use cookies to enable you to choose products, place them in your shopping bag and complete your purchase. If you maintain the option to accept these files, we will be able to obtain a record regarding your browsing of the Internet and the purchase. We assure you that the links of the Islam shop site are not "spyware" as they do not infiltrate the user's hard drive to collect confidential personal information and can not do so.
 
      ii. Network beacons help us deliver cookies and help us determine whether a particular page is viewed on the site and the number of views. For example, any electronic image on this site, such as banners, can be considered as network beacons.
 
     iii. We may use a third party advertising agency to assist us in designing our content or submitting advertisements on our behalf. These companies may employ certain cookies and network beacons to measure the effectiveness of advertising campaigns (such as what pages have been visited and what products and quantities are purchased). None of the personal information collected by Islam Store is linked to any information that these third parties collect using cookies and network beacons.
 
W. Log Files: Like any other site, the Islam Store website server automatically recognizes the Internet link you use to access the site. We can also register your IP Address, the ISP you are using, the date / time you access the system administration and confirm your request for internal marketing reasons and troubleshooting reasons. (Your protocol address can refer to your device's website.)

C. Product ratings: You can choose to evaluate a specific product. If you post your comment, we may ask you to provide us with your email and location. If you publish the evaluation, your location may appear to other users (but your email will not be disclosed). Any personal information from which you will be identified will be posted in the product that you place publicly and other users will be able to see. In this case, Islam Shop will not be responsible for any personal information you choose to post on your ratings. We know you can make useful evaluations without having to disclose any personal information.

2. Use and disclose information
a. Internal use. Our Store uses your personal information to complete your application and provide you with good customer service. We may use your personal information internally to improve the content, design, and spread of our site and for special marketing reasons (including marketing of products and services to you) and to identify general market information relevant to our visitors.
 
B. Communication with you: Your personal information will be used to communicate with you regarding your location, requests and shipments. We also send you a confirmation message when you register with us. We may also send you, in rare cases when required, advertisements for services provided by the Islam store (for example, informing you that our services have been temporarily suspended for maintenance reasons). You may also provide us with your e-mail for certain reasons such as your request to inform you of the arrival of a brand, model or new products by registering in our e-mail messages. If you provide us with your e-mail, we will use it to communicate the information to you. At Islam, you always have the option of canceling your subscription or opting out of future messages (for more details see the Withdrawal section below). But because we have to communicate with you regarding your requests, you will not be able to cancel the access of messages related to requests to your email.
T. Like other wholesalers through the Internet, sometimes we use a third party to do some tasks on our behalf. When we disclose any information to these service providers, we disclose information that helps them perform their services. For example, the Islam store should share some information to deliver products to you. We agree with third parties (such as DHL and TNT) to ship products and make sure they are delivered. This enables us to get feedback, improve the quality of our services, Provided by the third party. In the example of shipping companies, we provide personally identifiable information such as your name, shipping address, email address and phone number.
 
           i. At the same time, to help you buy products and provide better customer service, we provide your credit card number to financial service providers such as credit card processors and issuers. When we provide your credit card number for authorization, we use the most sophisticated encryption methods to protect your information. (More on this subject will be mentioned later in the Protection of Information section).
 
         ii. The Islam store may force you to disclose some personal information in response to law enforcement officials during investigations, summonses, court orders or if we are required to disclose some of this information by law. We will also disclose some personal information in cases where disclosure of this information is important in defending our legal rights, imposing our usage provisions or other agreements, or protecting ourselves or others. For example, we may share information that reduces the risk of fraud or if someone attempts to use our site for illegal reasons or to commit fraud.
 
        iii. We will not sell (or exchange or rent) personal information to other companies as part of our business. But it is possible that the Islam store has other companies, or that it can be incorporated into it, or that another company may own us, so we will have to abandon some or all of our assets. If this happens, it is possible that your personal information may be disclosed to another company, but this disclosure is governed by what has been agreed in the applicable privacy statement.
 
       iv. We may share non-personal information (such as the number of visitors to a particular page or the size of a request placed on a particular date) with third parties such as our advertising partners. This information is not known to you personally or to any other user.

Information Security
This site integrates physical, electronic and administrative actions to provide appropriate protection for the privacy of your personal information. These include using Secure Sockets Layer (SSL) on all financial transactions through our website. We use the Islam Store website to encrypt your secure online security layer and protect your personal information on the Internet. We also take a number of steps to protect your personal information in our facilities. Access to your personal information is restricted to allow access to this information only to people who need it for certain tasks. Finally, we rely on a third-party provider of physical protection services to protect some of our devices. We believe that their protection measures are effective. For example, when you visit our site, you access servers stored in a real protected environment in a closed cage behind a tight electronic firewall.
Although we use industry-standard safeguards to protect your personal information, we can not guarantee absolute protection. The ability to provide 100% protection is not available anywhere, online or otherwise.

Withdrawals / corrections
At your request, we will (a) correct or update your personal information, (b) stop sending messages to your email, and / or cancel your account to stop future purchases from this account. You can submit these applications through the User Information section, or by calling us or sending your request by e-mail to our Customer Service Department ([email protected]). Please do not send your credit card number or any other information
Other sensitive.
Collect, use and disclose information using non-Internet means
As expected, most of the information at the Islam store is information collected through the site. Please note that this Privacy Policy applies only to the collection of information via the Internet, but we also attempt to protect the privacy of your personal information on a non-Internet basis. For example, the customer may talk to us to place an order or ask a question. When we need to store one of the information provided through the call (such as the request information), we enter it into our database via the SSL encryption system (see Data Protection Section mentioned above). For more details). There are other ways we can learn information in ways other than the Internet, for example it is possible that someone sends us a message containing the return address information. Please keep in mind that by discussing this item, we do not attempt to restrict or discuss all methods and uses of information collected in ways other than the Internet. As mentioned above, we sell in Islam a commodity that is not information and we will do our best to deal with information collected in ways other than the Internet and to use and disclose it in accordance with the practice of information collected via the Internet.

Updates to the Privacy Policy
If we make any changes to our privacy statement, we will post these changes to this site so that we will always keep you informed of the type of information we collect, how it is used and how it is disclosed. We encourage you to review our published privacy policy for a period of time so that you are kept informed of any changes or updates to your Privacy Statement. If you have any questions about our privacy statement, please contact us on: 00905558888033. We at www.islamonlinestore.com know that protecting your personal information from our use of our site is important and therefore we take the duty to protect your personal data very seriously. So we want to be aware of what kind of data we collect and which are ignored. We are interested in keeping Islam informed through this privacy statement about the security procedures we follow. Personal data collection and processing is done when you provide us with the process of registering and completing forms and emails as part of the request for products or goods or requests and inquiries about purchased materials and other similar situations in which you choose to provide personal information about yourself. The database and its contents remain in our company and are maintained in data processors and servers acting on our behalf and under our responsibility. Your personal information will not be given to a third party through us in any way unless we obtain your permission or have legal obligations to do so. Any use of the personal information you have disclosed to us will be under our control and under our responsibility. This data can be saved or processed on computers located in a jurisdiction other than where you are, such as the United States, where data protection laws may differ from the laws in place where you are. In such cases, we will ensure that the appropriate protection is applied by requiring the data processor in that country to comply with the applicable laws of the country in which you live or its equivalent.

Usage purposes
Personal data collected will be used only to provide you with the required products or services or for other purposes you have approved, unless otherwise provided by law.
What is your information used?
 
Any of the data we collect from you will be used by using one of the following methods:
· Diagnose your experience
(Your information helps us better respond to your personal needs)
 
· To improve our site
(We always strive to improve our site based on the information and feedback we receive from you)
 
· To improve the level of customer service
(Your information helps us respond effectively to your customer service requests and the support needs you need)
 
· To handle financial operations
Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for whatever reason without your consent except in cases of delivery of goods or any services required by the customer.
 
· To send periodic emails
The email you provide us during the request process can be used to send information or any updates related to your order. It is also sometimes used to deliver company news and updates or any information about related products and services.
 
Note: If you wish to withdraw from such emails at any time, we will provide you with detailed instructions to withdraw at the end of each message you receive.
 
· To manage competitions, marketing campaigns, questionnaires or any other characteristics of the site.
 
Select Withdrawal
If you do not wish to receive company promotional messages, you can opt out of these messages by purchasing the instructions in each message or by sending a message to the company at [email protected]